Last updated: April 21, 2025
At Crookies, we value the trust you place in us and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our Service. It also describes your privacy rights and how the law protects you.
By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.
Interpretation and Definitions
- Account refers to the unique account you create to access our Service or specific parts thereof.
- Affiliate means any entity that controls, is controlled by, or is under common control with a party, where "control" is defined as owning 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authorities.
- Company (referred to as “We,” “Our,” or “Us”) refers to Crookies.
- Cookies are small files placed on your device that store details about your browsing history and other uses.
- Country refers to Singapore.
- Device means any device used to access the Service, including computers, mobile phones, or tablets.
- Personal Data is any information that identifies or can be used to identify an individual.
- Service refers to the Crookies website and related offerings.
- Service Provider refers to third-party entities that process data on behalf of the Company.
- Third-party Social Media Service refers to any social media platform that allows you to log in or create an account to use the Service.
- Usage Data refers to information automatically collected by the Service or from its infrastructure, such as page visits and duration.
- Website refers to the Crookies website, accessible from https://ohmycrookies.com
- You refers to the individual or entity using the Service.
Collection and Use of Your Personal Data
We collect both Personal Data and Usage Data to provide and enhance our Service. The types of data we collect include, but are not limited to:
- Personal Data: Information such as your email address, name, phone number, and physical address.
- Usage Data: Automatically collected data including your device’s IP address, browser type, pages visited, and time spent on those pages.
We also gather information through third-party social media services (e.g., Google, Facebook, Instagram) when you choose to log in or register using these services.
Tracking Technologies and Cookies
We use Cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. Cookies allow us to store certain information, such as your preferences, to offer a more personalized service. We employ both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device until deleted).
Use of Your Personal Data
The Company may use your personal information for the following purposes:
- To provide and maintain the Service: Monitoring and improving the quality of the Service.
- To manage your Account: For user registration and providing you with access to our exclusive content.
- For contractual performance: To fulfil contracts with you related to purchases or other services.
- To contact you: Through emails, calls, or notifications about updates and relevant services.
- For marketing: To send you information about products, services, and events that may interest you, unless you opt out.
- For business transfers: To facilitate mergers, acquisitions, or sales of assets.
Sharing Your Personal Data
We may share your personal data with trusted third parties, such as service providers, business partners, or affiliates, to assist us in running the Service. All such parties are bound by confidentiality obligations and are restricted from using your data for any purpose other than what is specified in this policy. In certain circumstances, we may also share your data in compliance with legal obligations, during business transitions, or with your consent.
Retention of Personal Data
Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We retain usage data for a shorter period unless it is used to enhance the security of our Service.
Transfer of Personal Data
Your data may be transferred to, and processed in, locations outside your country of residence, where data protection laws may differ. By using our Service, you consent to such transfers.
Your Rights Regarding Personal Data
You have the right to access, correct, or delete your personal data at any time. You may also request to restrict or object to the processing of your data. For any requests related to your personal data, please contact us directly.
Security of Personal Data
While we strive to protect your personal data with commercially reasonable safeguards, please be aware that no method of transmission over the Internet is completely secure. We cannot guarantee the absolute security of your data.
Children's Privacy
Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.
Links to Other Websites
Our website may contain links to third-party sites. We encourage you to review their privacy policies, as we do not control or assume responsibility for the content and practices of these sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page, and we will notify you via email or prominent notice on the Service prior to the changes taking effect.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- By email: info@ohmycrookies.com
- By visiting: https://ohmycrookies.com/contact-us
Sustainability & Our Impact Version 1
At Oh My Crookies, sustainability is more than a commitment — it’s at the heart of our indulgence. Every hamper is thoughtfully curated with care for the environment, quality sourcing, and a sense of social responsibility that extends beyond the box.
Designed for Reuse
Our signature red hamper boxes are designed to delight far beyond the first unwrapping. Crafted with elegance and intention, each box is tied with a delicate ribbon and made to be treasured, repurposed, and reused — adding beauty and function to everyday life.
Whether used as:
- A chic storage solution for keepsakes and essentials
- An elegant gift box for your own curated moments
- A decorative accent filled with florals or potpourri
- A charming planter that brings nature indoors
Our packaging transforms from beautiful to meaningful.
Mindful Sourcing
Every Crookie and curated delight within our hampers reflects our commitment to quality and conscious selection. We work closely with partners who share our values — sourcing ingredients and products that are crafted with care, integrity, and minimal environmental impact.
Nourishing More Than Indulgence
Sustainability is also about people. Crookies that cannot be packaged or sold are never wasted — instead, they are lovingly shared with local communities in need. It’s our way of giving back, one sweet bite at a time.
Sustainability & Our Impact Version 2
At Crookies, our mission goes beyond snacks. We're building a brand that’s better for you—and for the planet.
🌍 Our Impact
- We feed the homeless with any Crookies that don’t make the packaging cut, ensuring nothing goes to waste and everything serves a purpose.
- Every Crookie sold supports our vision of a healthier global population—one with reduced chronic illnesses linked to diet and lifestyle.
- We’re committed to being part of the movement that empowers better food choices, reducing the burden on our healthcare systems and creating a more resilient future.
♻️ Sustainability Commitments
- No artificial preservatives or additives—just real, whole ingredients.
- Small-batch production to minimize waste and maximize quality.
- Eco-conscious packaging in progress—we’re exploring compostable and recyclable solutions that align with our clean food philosophy.
- Local collaborations and partnerships to reduce our carbon footprint and uplift community producers.
We believe in a ripple effect—when you choose Crookies, you’re not just eating well, you’re doing good.